Your personal data will be used to process your order, support your experience throughout this website and for other purposes described in our privacy policy. We also recommend that you read our Shipping, Refund and Return Policies before making a purchase from our website, so that you are aware of our policies as well as your rights and legal remedies.
Shipping Policy
- Ships Time
- Orders received will be processed and delivered to your door step within 3 – 5 working days via Poslaju.
- Shipping Coverage
- Orders are shipped within Malaysia only. We do not ship to P.O. Box address.
- Shipping Cost
- We are charging RM8 flat rate per order for delivery within Peninsular Malaysia and RM14 flat rate per order for delivery to East Malaysia.
Refund Policy
- Unless otherwise specified for particular products, we shall refund you your payment if you decide to cancel your orders within twenty four (24) hours after your order has been confirmed and prior to shipment except for the transaction fees charged which is nonrefundable.
- Once your order has been shipped, refund is not allowed.
Return Policy
- We offer a 30-day money back guarantee (from received date) for defective products.
- Email your intent for a product return to bcnpjohor@gmail.com.
- Once we’ve confirmed the defect and approved your return request, please ship the product(s) back to us on your own cost and we’ll deliver you the replacement product(s) within 10 – 15 working days.
- To return your products, please send the whole product(s) back with its original packaging to: No 9 & 11, Jalan Adda 3/1, Taman Adda 81100, Johor Bahru, Johor, Malaysia
